Too Long; Didn’t Read
The world around us is changing rapidly and dictates its pace to everyone. Users will expect more honest, human, and technology-driven CX in the future. It will become phygital, where human interaction meets and seamlessly blends with the latest technology. Among the best ways to deliver immersive services to customers are: Implementing AI and ML into the CRM system used for storing and managing customer communication.
People Mentioned
How Will User Experience Change in 2023?
Source: Trends Pinoy
0 Comments